J.A. Henry Fly Rods are crafted for a lifetime of performance—and backed by a warranty to match. Each rod includes a lifetime guarantee for the original owner. In the event of damage or breakage for any reason, warranty service—including repair or replacement—is available for a flat fee of $75. To initiate a claim, please contact us in one of the following ways:
1) Email jahenryusa@gmail.com
2) Phone: 616-874-1866
F.A.Q.
Q: How long does a rod repair take?
A: A typical repair will take 48 hours and maybe less. We like to get repairs done immediately and want the fly rod back in your hands ASAP!
Q: Is the cost of a warranty claim $75 in all circumstances?
A: Yes, every rod repair or replacement costs $75. Payment can be remitted via PayPal, Venmo, Check or direct CC# payment.
Q: Does J.A. Henry cover the shipping costs?
A: Yes, we cover all shipping costs. If your fly rod needs to be returned to us, we’ll email you a prepaid shipping label. Once the repair or replacement is complete, we’ll also cover the cost to ship your new fly rod back to you.
Legal: Read more about the J.A.Henry Rod & Reel Co., LLC Lifetime Rod Warranty
For information about our Shipping Policies, visit our Shipping Policy Page
For information about our 30 Day return policy, visit our Return Policy Page
Contact:
1. For any question concerning our Warranty policy, please contact us via email jahenryusa@gmail.com at anytime.
2. We will respond to all email question within 24 hours.
3. If questions are submitted on Saturday or Sunday, we will respond on the following Monday.